Refund policy

Return & Refund Policy

Returns

We want you to love your INVERT CLUB socks. If something isn't right with your order, we're here to help.

We accept returns within 14 days of delivery, provided the item is:

  • unworn;
  • unwashed;
  • in its original condition;
  • in its original packaging.

Because socks are personal-wear items, we cannot accept returns of items that have been worn or washed.

How to request a return

Before sending anything back, please contact us at hello@invertclub.com with your order number and a brief explanation of your return request.

Please do not send items back without contacting us first.

Return shipping

Unless the item is defective, damaged, or we sent you the wrong item, return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable unless otherwise required by applicable law.

Sale & Promotional Items

Items purchased using a discount code, promotional offer, sale price, bundle discount, or other special promotion are final sale and are not eligible for return or refund.

This includes promotional purchases made through INVERT CLUB partnerships, studio offers, events, or other promotional campaigns.

Damaged, defective or incorrect items

If your order arrives damaged, defective, or contains the wrong item, please contact us at aerialgoodvibes@outlook.com as soon as possible after delivery.

Please include your order number and photos of the item and/or packaging where relevant. We will review the issue and, where appropriate, arrange a replacement or refund.

Refunds

For eligible returns, once we receive and inspect the returned item, we will let you know whether your return has been approved.

If approved, the refund will be issued to the original payment method.

Please allow your payment provider some additional time to process and display the refund in your account.

Exchanges

At this time, we do not offer direct exchanges.

If you need a different item, you can return the original item in accordance with this policy and place a new order.

Legal rights

This policy does not limit or exclude any rights or remedies that you may have under applicable consumer protection laws.